Position Description

The Volunteer Community Outreach Coordinator supports the organization’s efforts to connect individuals and families with available programs, community resources, and support services. This position helps increase community awareness, strengthen relationships with local organizations, and encourage participation in services and events.

Essential Functions

• Assist with community outreach activities, resource fairs, workshops, and public events.
• Share approved information about organizational programs, services, and volunteer opportunities.
• Help distribute flyers, informational materials, and other approved outreach resources.
• Assist with identifying community events, potential partnerships, and opportunities to increase awareness of available services.
• Support communication and relationship-building with community organizations, schools, service providers, and local groups as directed.
• Help prepare outreach materials, event supplies, sign-in sheets, and follow-up information.
• Collect and organize outreach information and participation records as requested.
• Communicate community questions, resource needs, and feedback to the designated supervisor.
• Represent the organization in a courteous, professional, and culturally respectful manner.
• Maintain confidentiality and avoid making promises or commitments on behalf of the organization without authorization.
• Perform other related volunteer duties as assigned.

Qualifications

• Interest in community service, family support, public engagement, or nonprofit work.
• Strong communication and interpersonal skills.
• Friendly, dependable, and comfortable interacting with diverse populations.
• Ability to work collaboratively and follow organizational guidance.
• Previous outreach, event planning, or community engagement experience is helpful but not required.

Volunteer Expectations

• Complete required volunteer application, screening, orientation, and training.
• Follow all organizational policies, procedures, safety requirements, and applicable laws.
• Maintain confidentiality regarding participants, families, staff, and organizational information.
• Treat all participants with dignity and respect, regardless of background or circumstances.
• Maintain appropriate professional boundaries and avoid conflicts of interest.
• Report safety concerns, incidents, suspected abuse or neglect, and other required disclosures in accordance with organizational policy and applicable law.
• Work within the assigned volunteer role and seek guidance from the designated supervisor when questions or concerns arise.
• Notify the supervisor of absences, scheduling changes, or inability to fulfill assigned responsibilities.

Volunteer Status

• This is an unpaid volunteer position. Volunteers do not have authority to make organizational commitments, provide services outside their assigned responsibilities, or represent themselves as licensed or credentialed professionals unless appropriately authorized.

Equal Opportunity

• The organization welcomes qualified volunteers and is committed to providing a respectful and inclusive environment consistent with applicable law and organizational policy.